When is the submission deadline?

Submissions are due October 15, 2026. Questions must be submitted by October 5, 2026.

What is the budget for this RFP?

Settle estimates the budget at $1,500,000 – $2,500,000. The issuer has not published an official figure.

It was issued by Washington State Department Of Enterprise Services. The work is located in Olympia, Washington, United States.

Who is a good fit for this opportunity?

Enterprise Content Management software providers and maintenance specialists. Experience supporting existing ECM implementations and software subscriptions. Capability to deliver ongoing technical maintenance and customer support. Established vendors able to participate in public-sector procurement processes.

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Enterprise Content Management Maintenance Services

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Overview

Software, Web & Mobile Development

Olympia, Washington, United StatesPosted: September 16, 2026Deadline: October 15, 2026

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SUMMARY

This opportunity seeks a vendor to provide ongoing maintenance and software subscription services for existing Enterprise Content Management solutions. A pre-bid meeting will take place on September 23, 2026, with questions due October 5, 2026.

KEY REQUIREMENTS

Must be registered in Washington's Electronic Business Solution (WEBS)
Must have a Unified Business Identifier (UBI) number issued by the State of Washington
Must be registered with the Washington State Department of Revenue
Must be registered with the Washington Secretary of State
Must provide proof of required insurance coverages including Commercial General Liability, Workers' Compensation, Employers' Liability, Technology Professional Liability, and Cyber Risk Liability
Must comply with Executive Order 18-03 regarding mandatory individual arbitration clauses and class action waivers
Must comply with Washington State pay equality requirements for similarly employed individuals
Must provide software maintenance and/or subscription options for Open Text or Laserfiche ECM solutions
Must not use the contract for new ECM solutions, consultations, or installations

BUDGET

Estimate

$1,500,000 – $2,500,000

CONTRACT DURATION

36 months

TIMELINE

Competitive Solicitation Posting Date: September 15th, 2026

Pre-Bid Conference: September 23rd, 2026

Deadline for Submitting Questions: October 5th, 2026

Anticipated Deadline for Answers: October 9th, 2026

Deadline for Submitting Bids: October 15th, 2026

Anticipated Date of Announcement for Apparent Successful Bidders: November 16th, 2026

Anticipated Announcement of Contract Awards: December 16th, 2026

QUESTION DEADLINE

October 5, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Washington State Department Of Enterprise Services

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The vendor will provide enterprise content management maintenance services for existing purchasers of Enterprise Content Management (ECM) solutions. Services may include ongoing software maintenance and/or software subscription options.

A pre-bid meeting is scheduled for September 23, 2026. All questions must be submitted no later than October 5, 2026, and proposals are due by October 15, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due October 15, 2026. Questions must be submitted by October 5, 2026.
What is the budget for this RFP?: Settle estimates the budget at $1,500,000 – $2,500,000. The issuer has not published an official figure.
Who issued this RFP?: It was issued by Washington State Department Of Enterprise Services. The work is located in Olympia, Washington, United States.
Who is a good fit for this opportunity?: Enterprise Content Management software providers and maintenance specialists
Experience supporting existing ECM implementations and software subscriptions
Capability to deliver ongoing technical maintenance and customer support
Established vendors able to participate in public-sector procurement processes

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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