When is the submission deadline?

Submissions are due October 2, 2026. Questions must be submitted by September 9, 2026.

It was issued by City Of Redmond. The work is located in Redmond, Washington, United States.

Who is a good fit for this opportunity?

Enterprise content management software providers with implementation expertise. Experience deploying citywide records management and public records request systems. Strong capabilities in document storage, search, workflow, scanning, retention, and compliance. Expertise in data governance and responsible AI governance. Demonstrated experience supporting public-sector or municipal clients.

Enterprise Content Management and Implementation Software (Due October 2, 2026)

The organization is seeking an enterprise content management platform and implementation partner to modernize citywide records management, public records requests, document search, retention, and compliance. The resulting contract will run for three years.

Must have experience implementing ECM solutions for cities of similar size and scope, preferably in Washington State
Must obtain a City of Redmond business license
Must provide a signed cover letter with company overview and reason for interest
Must provide a high-level technology overview including deployment, security, and AI strategy
Must provide an implementation methodology including project team and timeframe
Must provide customer support details including hours and response times
Must provide customer references similar in size and scope
Must disclose any contract terminations for non-performance or legal actions in the past five years
Must maintain Cyber Liability Insurance of at least $2,000,000
Must maintain Professional Liability or Errors and Omissions Coverage of at least $2,000,000 if providing professional services

Release Request for Proposal: August 25th, 2026

Vendor Questions Due: September 9th, 2026

Vendor Questions Answers Posted: September 18th, 2026

Proposals Due: October 2nd, 2026

Selection of Finalists: October 2026 - November 2026

Software Demos: November 2026 - December 2026

Due Diligence Review/Software Selected: December 2026 - January 2027

Contract Negotiations: Q1 2027

City Council Approval: Q1 2027

Implementation Kickoff: Q2 2027

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

The procuring organization seeks a vendor to provide enterprise content management and implementation software. The solution is intended to unify records management citywide, streamline public records request management, improve document search, organize and facilitate records cataloging, and support records retention policies while reducing reliance on manual intervention.

The requested capabilities include technology infrastructure, AI governance, general functionality, records management and document storage, data governance, scanning, workflow management, retention and compliance, records search, public records requests, and reporting. The contract period will be three years. Vendor questions must be submitted by September 9, 2026, and proposals are due by October 2, 2026.

Enterprise Content Management and Implementation Software

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