EMS Billing and Revenue Cycle Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Release Date: July 8th, 2026
Question Submission Deadline: July 28th, 2026, 5:00pm
Proposal Submission Deadline: August 11th, 2026, 10:00am
Selection Committee Meeting: August 25th, 2026, 9:00am
Oral Presentations: September 8th, 2026
Final Ranking Meeting: September 8th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City of Winter Park
DESCRIPTION
The issuing organization is seeking a vendor to provide comprehensive EMS billing and revenue cycle services for emergency medical services delivered to the community. The objective is to improve billing accuracy, accelerate reimbursement timelines, and enhance overall collections through a consistent, compliant, and customer-focused billing process.
Scope of services includes billing operations and revenue cycle management, electronic claim submission and clearinghouse services, claim scrubbing and pre-submission validation, denial management and appeals support, payer enrollment and connectivity, and customer service for patients and payers. The work also includes payment options and patient financial engagement, collections and advanced recovery services, refund processing, and financial adjustments.
The selected vendor is also expected to address HIPAA compliance, privacy notices, medical records and billing requests, data security, and ePCR/EHR reporting system needs. Additional requirements include ePCR solution integration and data exchange, read-only online account access, and support for program transition and implementation. Questions are due by July 28, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due August 11, 2026. Questions must be submitted by July 28, 2026.
- Who issued this RFP?
- It was issued by City of Winter Park. The work is located in Winter Park, Florida, United States.
- Who is a good fit for this opportunity?
- Healthcare revenue cycle management firm with EMS or ambulance billing expertise
- Proven experience with medical claims processing, denial management, and payer enrollment
- Strong HIPAA compliance and healthcare data privacy capabilities
- Ability to integrate with ePCR/EHR systems and manage secure data exchange
- Established patient and payer customer service infrastructure
- Experience supporting public-sector or municipal emergency medical service programs
- Capability to manage implementation, transition, and ongoing reporting
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.