(1) Vendor needs to provide employee recognition program service to the government authority located in Waterford, MI. • Vendor’s Roles, Duties, and Objectives– Provide access to a large selection of high–quality gifts, including name–brand products, personalized/engraved plaques, gift cards, experiences, etc.– Integrate with Agency vendors to be able to provide gifts, such as Park passes and provide access for Agency employees to have the ability to make donations to non–profit organizations such as The Oakland Animal Shelter.– Identify if there is an option to provide personalization to specified products, e.g., pin or charm with Agency logo, employee name, dates, etc.– Create a customized listing of gifts in varying price ranges and reward point value.– Ship gifts directly to employees' email, home, work location or other location specified by the employee.– Create and maintain an employee recipient database for inventory using information provided by the Agency that tracks orders and delivery information.– Responsible for receiving and processing employee orders, returns and exchanges.– Provide the Agency with individualized monthly departmental invoices which includes number of gifts ordered, product price, shipping, and any other applicable charges.– Provide web–based administration tool, dashboard and/or analytics for the County’s program administrator.– Provide method to collect customer satisfaction survey feedback to assess employee experience with ordering and product selection to give our program a Return of Investment (ROI) for how we are doing. (2) All the questions must be submitted no later than February 17, 2026.