The county in Tennessee is seeking a vendor to provide comprehensive employee healthcare administration services over a two-year contract period. Key responsibilities include medical claims administration and program services, ensuring accurate and timely processing of claims, case management, behavioral health services, care management, and chronic condition support. The vendor is also expected to implement wellness and well-being programs designed to encourage member participation and improve health outcomes.

The scope of work involves coordination with the county's preferred kidney dialysis provider, integration and data sharing for onsite clinic management at no cost to the county or employees, and provider network administration. The selected vendor must offer access to both national and local contracted networks, including physicians, hospitals, and ancillary providers. The provider network should be comprehensive, affordable, and of high quality, maintaining cost sustainability through efficient claims adjudication and network contracting.

Transparency in pricing, contracting, and utilization data is required to support effective management of healthcare services. All questions regarding this solicitation must be submitted by March 17, 2026.