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Employee Benefits Consulting and Administration Services

Overview


Management Consulting & Admin Support
South Hadley, Massachusetts, United StatesPosted: July 23, 2026Deadline: August 11, 2026

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SUMMARY


The Town is soliciting a one-year contract for employee benefits consulting, regulatory guidance, and administrative support for its health and welfare benefit programs. Services include carrier negotiations, claims analysis, compliance support, employee assistance, and day-to-day benefits administration.

KEY REQUIREMENTS


CONTRACT DURATION


36 months

TIMELINE


RFP Released: July 22nd, 2026

Final questions accepted through: July 31st, 2026

Proposals Due: August 11th, 2026

QUESTION DEADLINE


July 31, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Town Of South Hadley

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The issuing agency is seeking an experienced municipal employee benefits consultant to provide strategic consulting, regulatory guidance, employee benefits administration, and day-to-day customer support for the Town's health and welfare benefit programs. The contract term is one year.

The selected vendor will provide advisory services including an annual written market cost analysis of the Town's group medical insurance program, carrier renewal support and rate negotiations, semi-annual claims data analysis and trend reporting, written recommendations for cost-containment strategies and administrative improvements, and assistance with medical benefits budget estimates. The vendor may also be asked to develop bid specifications and solicit carrier quotations when the Town chooses to market coverage, along with a written evaluation and recommendation of results.

Administrative responsibilities include serving as the Town's primary point of contact with insurance carriers, third-party administrators, staff, and related vendors; managing compliance with qualifying life event enrollment rules; resolving routine benefits administration issues; assisting employees and retirees with claims matters, including privacy-related considerations; reviewing monthly billing with payroll or accounting personnel; and supporting onboarding of new enrollees through education and distribution of benefits materials. Questions are due by July 31, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 11, 2026. Questions must be submitted by July 31, 2026.
Who issued this RFP?
It was issued by Town Of South Hadley. The work is located in South Hadley, Massachusetts, United States.
Who is a good fit for this opportunity?
  • Employee benefits consulting firm with municipal or public-sector experience
  • Expertise in group medical insurance analysis, renewals, and carrier negotiations
  • Strong knowledge of employee benefits compliance and privacy-related requirements
  • Capability to provide day-to-day benefits administration and customer support
  • Experience with claims data analysis, cost-containment strategies, and budget support
  • Ability to coordinate with carriers, third-party administrators, payroll, and accounting teams

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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