Employee Benefits Consulting and Administration Services

The issuing agency is seeking an experienced municipal employee benefits consultant to provide strategic consulting, regulatory guidance, employee benefits administration, and day-to-day customer support for the Town's health and welfare benefit programs. The contract term is one year.

The selected vendor will provide advisory services including an annual written market cost analysis of the Town's group medical insurance program, carrier renewal support and rate negotiations, semi-annual claims data analysis and trend reporting, written recommendations for cost-containment strategies and administrative improvements, and assistance with medical benefits budget estimates. The vendor may also be asked to develop bid specifications and solicit carrier quotations when the Town chooses to market coverage, along with a written evaluation and recommendation of results.

Administrative responsibilities include serving as the Town's primary point of contact with insurance carriers, third-party administrators, staff, and related vendors; managing compliance with qualifying life event enrollment rules; resolving routine benefits administration issues; assisting employees and retirees with claims matters, including privacy-related considerations; reviewing monthly billing with payroll or accounting personnel; and supporting onboarding of new enrollees through education and distribution of benefits materials. Questions are due by July 31, 2026.