Employee Assistance Program Services
Overview
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SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateCONTRACT DURATION
TIMELINE
RFP Release Date: August 17th, 2026
Due Date for Comments and Questions: September 1st, 2026
Responses to Comments and Questions: September 8th, 2026
Proposal Due Date and Time: September 29th, 2026
Evaluations & Finalist Interviews: October 5th–23rd, 2026
Anticipated Intent to Award Date: November 16th, 2026
Implementation & Continuity Planning: November 17th–December 31st, 2026
Anticipated Contract Start Date: January 1st, 2027
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Lansing Community College
DESCRIPTION
The government authority in Lansing, Michigan is seeking a vendor to provide a comprehensive and confidential employee assistance program for eligible full-time and part-time college employees and their eligible dependents across all agency locations. The program must be voluntary and accessible through in-person, telephone, and virtual or telehealth services, with face-to-face counseling options reasonably accessible to employees.
The selected provider must operate a dedicated toll-free access line 24 hours a day, seven days a week, and 365 days a year. Services should include assessment and short-term counseling for personal, family, and work-related concerns, including stress, anxiety, depression, grief, life transitions, financial concerns, legal issues, substance abuse, and divorce or separation. The provider must also maintain documented referral processes for participants requiring services beyond the program benefit.
Additional requirements include managing mandatory employer referrals, providing supervisory consultation and substance abuse professional services, and offering crisis counseling for significant incidents affecting the college community, including traumatic events and campus emergencies. The program should include work-life, legal, financial, and digital self-service resources; utilization and performance reporting; a designated account manager; and available report customization options.
The vendor must submit a transition and implementation plan covering key milestones, communications, training, launch preparation, and continuity-of-care considerations. Questions must be submitted no later than September 1, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 29, 2026. Questions must be submitted by September 1, 2026.
- What is the budget for this RFP?
- Settle estimates the budget at $28,842 – $35,000. The issuer has not published an official figure.
- Who issued this RFP?
- It was issued by Lansing Community College. The work is located in Lansing, Michigan, United States.
- Who is a good fit for this opportunity?
- Employee assistance program provider with experience serving public-sector or higher-education organizations
- Licensed behavioral health professionals capable of in-person, telephone, and virtual counseling
- 24/7 crisis response and confidential intake capabilities
- Expertise in short-term counseling, mandatory referrals, supervisory consultation, and substance abuse professional services
- Established referral networks and work-life, legal, financial, and digital support resources
- Demonstrated capacity for implementation planning, utilization reporting, and dedicated account management
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.