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An agency in Ontario, Canada is seeking a Software-as-a-Service emergency notification solution to support major incident response and business continuity programs. The solution is intended to deliver urgent and time-sensitive notifications to employees and other authorized recipients quickly and reliably across large recipient populations.
The required platform must support multi-channel communications, including email, SMS/text, and voice, and be capable of sending messages to mobile devices, laptops, and desktops. It should include configurable escalation workflows, message templates, recipient acknowledgement and check-in features, and near real-time delivery status and reporting.
The agency also requires strong operational resiliency, including high availability, backup and disaster recovery capabilities, and responsive support for major incidents. The contract term is expected to be three years, and questions are due by August 10, 2026.
Analysis generated by Settle AI from the source RFP.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.