Emergency Medical Services Billing Services
Overview
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SUMMARY
KEY REQUIREMENTS
TIMELINE
RFP Issuance: September 9th, 2026
Deadline for submitting Questions: September 16th, 2026
Final Addendum to be Issued: September 18th, 2026
Proposal Responses Due: September 30th, 2026
Contract Start Date (Estimated): November 16th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of Delaware
DESCRIPTION
The City seeks a vendor to provide emergency medical services billing services and to develop and administer a comprehensive EMS billing program. The program will use a soft-billing model under which only applicable insurance providers, including Medicare, Medicaid, and private insurers, are billed for EMS incidents involving patient transportation to a hospital. The vendor must establish controls to prevent direct patient billing and safeguards against fraudulent claims.
The selected vendor will assist with Medicare, Medicaid, and private-insurer credentialing and enrollment applications; advise the City on billing policies and documentation standards; and support development of a marketing and communications plan to promote public awareness of the EMS billing process. The vendor will also establish and maintain integration between its billing system and the City’s ImageTrend electronic patient care reporting system.
Additional responsibilities include maintaining secure interfaces with hospital service sites to collect permitted patient demographic information and implementing a toll-free telephone line staffed by trained personnel to handle patient and citizen inquiries, insurance questions, and complaints. Questions regarding the opportunity must be submitted by September 16, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 30, 2026. Questions must be submitted by September 16, 2026.
- Who issued this RFP?
- It was issued by City Of Delaware. The work is located in Delaware, Ohio, United States.
- Who is a good fit for this opportunity?
- EMS and ambulance billing services provider
- Experience with Medicare, Medicaid, and private-insurer enrollment and claims administration
- Proven ability to implement soft-billing programs and fraud-prevention controls
- Expertise integrating billing platforms with ImageTrend or comparable ePCR systems
- Secure healthcare data exchange and hospital-interface capabilities
- Trained customer-support personnel for patient and insurance inquiries
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.