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Emergency Medical and Centralized Billing Services

Overview


Software, Web & Mobile Development
Cheyenne, Wyoming, United StatesPosted: July 11th, 2026Deadline: July 31st, 2026

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SUMMARY


Wyoming is seeking a vendor to provide emergency medical and centralized billing services, including implementation and support of a billing system for ground EMS agencies. The work includes system upgrades, troubleshooting, documentation, user support, and process improvement under a one-year contract.

KEY REQUIREMENTS


BUDGET

Verified

$1,000,000 – $4,500,000

CONTRACT DURATION


60 months

TIMELINE


RFP Release Date: July 10th, 2026

Closing Date for Questions: July 17th, 2026

Response to Questions Posted: July 24th, 2026

Proposal Submission Due Date: July 31st, 2026

Tentative Award Date: August 18th, 2026

Tentative Work Begins Date: October 1st, 2026

QUESTION DEADLINE


July 17th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Wyoming Department of Health

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DESCRIPTION


The issuing entity in Wyoming is seeking a vendor to provide emergency medical and centralized billing services for ground EMS agencies. The selected vendor will implement and customize a centralized billing system that supports billing and revenue collection from all insurers, while also providing upgrades to current technology to support future development and maintenance.

The scope includes telephone and email support for user inquiries, support for test environments to diagnose and troubleshoot production issues, minor troubleshooting of user problems, and limited user training. The vendor will also be responsible for maintaining system documentation, including updated user manuals, and delivering enhancements driven by state and federal mandates, as well as broader system improvements that improve outcomes and automate program processes.

Additional responsibilities include developing and maintaining policies, procurement-related documents, and contracts. Questions are due by July 17, 2026, and the anticipated contract term is one year.

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Frequently asked questions


When is the submission deadline?
Submissions are due July 31, 2026. Questions must be submitted by July 17, 2026.
What is the budget for this RFP?
The published budget is $1,000,000 – $4,500,000.
Who issued this RFP?
It was issued by Wyoming Department of Health. The work is located in Cheyenne, Wyoming, United States.
Who is a good fit for this opportunity?
  • Healthcare billing firm with EMS or ambulance billing experience
  • Provider of centralized medical billing platforms for multi-agency use
  • Experience with insurer claims processing and revenue collection workflows
  • Capability to deliver software customization, maintenance, and system upgrades
  • Help desk team able to provide phone and email user support
  • Experience with regulatory updates affecting state and federal healthcare programs
  • Ability to produce user documentation, training, and process improvement support
  • Familiarity with public-sector contracts, policy documentation, and procurement support

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