The State of North Carolina is seeking a vendor to provide emergency management child care portal services. The required portal must support interoperability with other systems through recognized standards, integration platforms, adaptors, and APIs. The solution should include robust system performance monitoring and reporting, as well as adhere to W3C Web Content Accessibility Guidelines (WCAG) to ensure accessibility for all users.

Key features include the ability to search for user accounts, manage and modify user permissions associated with childcare facilities, and maintain an audit trail detailing all user access and login times. The system must also keep a history of all user changes, enable version control, and clearly outline any limitations of these capabilities. Integration with document scanning software is needed to enable redaction and data capture, and read-only access to migrated documents must be provided for agency staff with appropriate permissions.

The contract for these services will span three years. Vendors are required to meet deadlines for submitting questions and attend a mandatory pre-bid meeting as specified in the RFP timeline.