(1) Vendor needs to provide electronic service authorization solution.– Agency seeks an offeror who can implement a completely hosted software solution that includes robust privacy and security controls to manage all aspects of the program using the offeror’s software, call center, and clinical and administrative staff members– The successful offeror will integrate their standalone SA solution module with the existing Medicaid Management Information System• The high–level scope of this procurement includes– Implementation, configuration, testing, maintenance and hosting of a Service Authorization solution, preferably either Commercial off the Shelf software (COTS) or Software as a Service (SaaS) models– Routes SA requests to the appropriate team/person for review– Data/process integration that minimizes duplicate efforts such as rekeying– Service Authorization Support Services– CMS initial certification and on–going reporting– Initial and continuing compliance with all security and privacy requirements(2) All the questions must be submitted no later than January 27, 2026(3) The contract period will be for five years.(4) A non–mandatory pre–bid meeting will be held on December 19, 2025