Ontario is seeking a comprehensive electronic patient care record auditing solution tailored for Emergency Medical Services (EMS). The desired clinical auditing software must deliver real-time, automated audits of electronic Ambulance Call Reports (ACRs) to efficiently monitor compliance with patient care standards and the quality of documentation.

Key features include highly configurable filters to support regulatory and Paramedic Service requirements, prompt delivery and tracking of audit feedback, and advanced data analysis tools for monitoring system performance and identifying opportunities for quality improvement. The solution must also meet rigorous security standards, including multi-factor authentication (MFA), secure deletion protocols, disaster recovery planning, and end-to-end encryption for all sensitive patient data both in transit and at rest.

This opportunity is ideal for vendors with experience in healthcare software solutions, particularly those capable of supporting real-time automated auditing and robust security compliance.