A vendor is sought to provide an electronic health records (EHR) system and implementation services for Alaska. The objective is to utilize advanced information technology to reduce costs, streamline ongoing training and maintenance, and refine core business processes in accordance with best practices.

The selected provider will be expected to improve both internal and external communications through enhanced IT solutions, and enhance the features and functionality of the EHR system to support greater automation and operational efficiency. Currently, administrative functions are carried out outside the legacy system, resulting in fragmented data sets and inefficiencies in reporting. Additionally, existing medical billing workflows require multiple user inputs, causing delays in payment processing. The new solution should address these challenges by consolidating data, automating manual tasks, and providing robust reporting from a master data set.

Vendors interested in this opportunity must be prepared to offer comprehensive implementation and ongoing maintenance services, ensuring the new system effectively supports clinical, administrative, and billing needs.