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Seneca County

Electronic Health Record and Practice Management System for the Jail

Due
Nov 6, 2026
Questions due
Oct 29, 2026
Budget
$150,000 – $500,000
Estimate
Contract
12 months
Location
  • Waterloo, New York, United States
Posted
Oct 15, 2026

SUMMARY


Seneca County is seeking proposals for a fully integrated Electronic Health Record and Practice Management System to support medical, mental health, and substance use disorder services for the county jail.
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DESCRIPTION


Seneca County, through its Corrections Medical and Mental Health Department, is soliciting proposals for a secure, scalable, and regulation-compliant Electronic Health Record (EHR) and Practice Management System. The system must support integrated medical, mental health, and substance use disorder services within a single clinical and billing platform, including clinical documentation, scheduling, e-prescribing, compliance reporting, data analytics, and interoperability with state and federal systems. The contract term is authorized by resolution of the County Board of Supervisors, with options for renewal in twelve-month periods.

KEY REQUIREMENTS


  • Must fully comply with all applicable New York State and Federal regulatory requirements
  • System must support integrated medical, mental health, and substance use disorder services within a single clinical and billing platform
  • System must support transferability of paperwork to NYSDOCCS
  • Must provide a detailed implementation plan, data migration services, staff training, go-live support, and post-implementation optimization
  • Must have experience with incarcerated patient programs
  • Must provide references from at least three similar organizations
  • Must disclose any pending or past litigation related to EHR services
  • Must maintain Workers' Compensation, Commercial General Liability ($1M/$2M), Automobile Liability ($1M), and Excess/Umbrella Insurance ($1M)
  • Must provide proof of ability to legally work in the United States for all employees
  • Must implement a written sexual harassment prevention policy and provide annual training

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TIMELINE


RFP Release Date: October 15th, 2026

Deadline for Written Questions: October 29th, 2026

Responses to Questions Issued: November 2nd, 2026

Proposal Submission Deadline: November 6th, 2026

Anticipated Award Date: December 9th, 2026

Anticipated Contract Start Date: January 1st, 2027

Issuing Agency


Seneca County

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CONTACTS


Primary procurement contact — name, title, email, and phone

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Frequently asked questions


When is the submission deadline?
Submissions are due November 6, 2026. Questions must be submitted by October 29, 2026.
What is the budget for this RFP?
Settle estimates the budget at $150,000 – $500,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by Seneca County. The work is located in Waterloo, New York, United States.

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