An organization in Ireland is seeking a Software-as-a-Service (SaaS) electronic and digital signature solution to facilitate secure document signing, authentication, and management across multiple business units. The desired platform must enable users to send, receive, electronically and digitally sign, authenticate, retrieve, and securely store documents. Additionally, the system should support document template creation, dynamic data population, and the dispatch of documents to both internal and external signees for signature collection.

Key requirements include the standardization of document creation, signing, storage, retrieval, and process monitoring to align with best practices, as well as enhanced access to accurate information for reporting and administrative efficiency. The solution must provide a secure interface for online document execution, implement robust authentication mechanisms such as multi-factor authentication, and ensure each user and signee is uniquely identified. Critical to this solution is maintaining the authenticity, integrity, and non-repudiation of all signed documents in compliance with relevant Irish and European legal, regulatory, and quality standards.

The platform must also feature real-time notifications at each stage of the signature workflow (pending, in progress, complete, and outstanding), sent to document creators, signees, and other identified stakeholders. Comprehensive controls for data formatting and validation will support users in generating customized agreements tailored to university or business needs.