Vendor needs to provide eCAMS software support services. Support for our current medical claims adjudication and processing system (eCAMS) for healthcare claims transactions. Support includes defect resolution, technical support, and installing software patches/upgrades. Change requests include business rule changes, code changes, integration with interfaces, and implementing new healthcare program offerings. Activities included in this support include configuration, implementation, integration, testing, deployment of software, training, maintenance, and technical support in accordance with paragraph 5 and its sub-paragraphs.