When is the submission deadline?

Submissions are due June 26, 2026. Questions must be submitted by May 1, 2026.

It was issued by City Of Toronto. The work is located in Toronto, Ontario, Canada.

Who is a good fit for this opportunity?

Proven experience with enterprise-scale Workforce Management implementations. Specialized in system integration using ESB or iPaaS middleware. Expertise with configuration of timekeeping, scheduling, and complex work rules. Experience integrating WFM with payroll, finance, HR, and identity management systems. Demonstrated history of delivering large-scale projects for public or private sector organizations.

E-Scheduling Solution Implementation Service (Due June 26, 2026)

Overview

Business Systems (ERP, CRM & POS)

Toronto, Ontario, CanadaPosted: May 20th, 2026Deadline: June 26th, 2026

Fit Score

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SUMMARY

Ontario seeks a provider for the implementation and integration of an enterprise-scale e-scheduling Workforce Management solution with multiple business systems.

KEY REQUIREMENTS

CONTRACT DURATION

60 months

TIMELINE

Issue Date of RFP: May 8th, 2026

Deadline for Questions: Five business days before Submission Deadline

Deadline for Issuing Addenda: Three business days before Submission Deadline

Anticipated Ranking of Top Suppliers: July 2026

Contract Negotiation Period: July 2026

Anticipated Contract Award: November 2026

Project Start Date: Q2 2026

Initial Go-Live: Q2 2027

Final Implementation Completion: Q3 2030

QUESTION DEADLINE

May 1st, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

City Of Toronto

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The supplier is required to provide implementation services for a large, enterprise-scale Workforce Management (WFM) e-scheduling solution. This includes demonstrating expertise with workforce management systems, particularly in system integration utilizing common enterprise integration middleware such as ESB or iPaaS. The integration should connect WFM with payroll, finance, HR, and identity management systems to streamline operations and data exchange.

Expertise is also expected in deploying WFM timekeeping and scheduling solutions, with configuration capabilities for complex work rules, overtime calculations, premiums, and adherence to requirements driven by collective agreements or organizational policies. The project will require robust delivery experience on large-scale projects within similar organizational contexts.

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Frequently asked questions

When is the submission deadline?: Submissions are due June 26, 2026. Questions must be submitted by May 1, 2026.
Who issued this RFP?: It was issued by City Of Toronto. The work is located in Toronto, Ontario, Canada.
Who is a good fit for this opportunity?: Proven experience with enterprise-scale Workforce Management implementations
Specialized in system integration using ESB or iPaaS middleware
Expertise with configuration of timekeeping, scheduling, and complex work rules
Experience integrating WFM with payroll, finance, HR, and identity management systems
Demonstrated history of delivering large-scale projects for public or private sector organizations

Analysis generated by Settle AI from the source RFP.

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