USA (North Dakota) – Driver Vehicle Appointment SystemRFP ID: SW–107489Government Authority located in North Dakota; USA based organization looking for expert vendor for driver vehicle appointment system.[A] Budget: Looking for Proposal[B] Scope of Service:(1) Vendor needs to provide driver vehicle appointment system.– System will utilize a modern and sustainable technology platform, allowing to efficiently manage and analyze customer appointments for both driver and vehicle services, streamlining business processes and increasing customer experience.– System must provide role–based access control.– Implementation of online and in–person booking options for scheduling appointments.– Real–time queue management for driver and vehicle staff and check in desk staff.– Notifications and alerts to keep user informed and engaged through timely communication about their appointment and queue status.– System must display each location's analytics on the dashboard.– System must support multiple languages options.– System must send a new appointment confirmation to the customer's email address whenever an appointment is scheduled online.– System must be able to audibly call out the ticket number and available service window and display both on the monitor.– System must synchronize booking and check–in data in real–time across all locations.– System must provide automated alerts for system errors, failed bookings or downtime events.– System must be capable of maintaining the integrity of the internal and external appointment workflows.(2) All questions must be submitted no later than December 12,2025.