A government agency in Ohio is seeking a vendor to provide an online application service for its downpayment assistance program. The system must be customized to facilitate applicant intake, review processes, question or cure request submissions, as well as approval and oversight of applicants and awardees.

The online platform should support the collection of all necessary applicant information and allow for periodic modifications to the intake process and required attachments in alignment with updates to program rules. The city or the selected vendor must have the ability to adjust these fields and attachments as program requirements evolve.