Aurora's public safety agency seeks a vendor to provide a turnkey dispatch recording and multimedia logging system. The solution must include software, implementation services, ongoing maintenance, and integration support with existing public safety technologies. The system will be responsible for continuous, discrete recordings of incident-initiation calls between the public, dispatchers, and first responders, capturing telephony and radio traffic.

Key features required include Microsoft Single-Sign On for streamlined user access, a modern web-based portal for authorized personnel to search and redact multimedia content, and tools for incident reconstruction with synchronized audio and metadata playback reflecting the chronological sequence of events. The system must comply with CJIS security standards, offering robust data encryption, access control, and audit logging. Advanced search and retrieval functionality is essential, allowing users to filter recordings by various parameters and export files securely for FOIA requests or legal proceedings.

The contract period will be three years, with an emphasis on quality improvement and comprehensive support throughout the term.