When is the submission deadline?

Submissions are due September 17, 2026. Questions must be submitted by September 2, 2026.

It was issued by Nashville Electric Service. The work is located in Nashville, Tennessee, United States.

Who is a good fit for this opportunity?

Financial services provider with established lockbox and remittance processing operations. Experience delivering disaster recovery and business continuity for payment services. Capabilities in imaging, cash management, testing, and daily transaction processing. Secure infrastructure and compliance experience supporting government clients.

Disaster Recovery and Lockbox Services (Due September 17, 2026)

A Nashville government authority seeks disaster recovery and lockbox services supporting mail remittance payments, including processing, imaging, testing, retail lockbox, cash management, and business continuity.

Must be a financial institution incorporated under the laws of the State of Tennessee or of the United States
Must have branches located within Nashville/Davidson County
Must have at least ten years of experience processing lockbox payments
Must have at least three years of experience processing daily payments of at least 1,000,000 payments per month
Must supply a Statement of Operating Controls (SOC) audit report annually
Must provide a bid bond of 10% of the total bid amount or $180,000.00
Must provide a performance bond
Must be PCI DSS compliant
Must maintain professional liability insurance of at least $1,000,000
Must maintain commercial general liability insurance with a $2,000,000 general aggregate limit
Must maintain commercial automobile liability insurance of at least $1,000,000
Must maintain commercial umbrella liability insurance of at least $1,000,000

Pre-proposal conference: August 26th, 2026

Last day for written questions: September 2nd, 2026

Proposals due: September 17th, 2026

Shortlist announcement: September 25th, 2026

Oral presentations: October 5th–9th, 2026

Award of contract: October 28th, 2026

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

A government authority located in Nashville, Tennessee, is seeking a vendor to provide disaster recovery and lockbox services for mail remittance payments. The required services include remittance processing, imaging, testing, retail lockbox operations, and cash management.

The engagement also includes daily business continuity support and daily remittance processing during disaster-related disruptions. Vendors must submit all questions by September 2, 2026, and proposals are due September 17, 2026.

Disaster Recovery and Lockbox Services

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