The City is seeking a vendor to provide comprehensive digital systems analysis services. The selected vendor will review all available documentation related to the City's current ERP systems, including system configurations, user manuals, and process flows. The analysis will involve conducting interviews and workshops with staff across various departments such as Finance, Human Resources, Public Works, IT, Planning, and the Clerk's Office to gain insight into existing operations, data flows, and present challenges.

A core component of the project will be mapping current 'as-is' business processes for critical municipal functions, which include financial management (covering general ledger, accounts payable and receivable, and budgeting), payroll, human resources, procurement, inventory management, work order management, and asset lifecycle management. Additionally, the vendor will analyze data integration points and assess data quality issues between the existing systems and any related ancillary applications. The work also includes identifying and documenting compliance requirements—municipal, provincial, or federal—that impact system functionality and data management.

Questions regarding the RFP must be submitted by March 9, 2026.