Vendor needs to provide digital portal services.– A robust, trauma–informed digital platform to be at the heart of new delivery.– Portal must:– Address legacy pain points, support intersectional needs, facilitate collaborative delivery– Meet the highest standards of accessibility, security, and governance.– Deliver a survivor–centric, trauma–informed digital platform – Centralise resource management with robust governance, branding, accessibility validation, and update mechanisms.– Support intersectional pathways and specialist services – Enable secure, role–based data sharing and privacy controls – Provide real–time reporting and analytics – Facilitate change management, staff training, and continuous improvement– Embed survivor voice and co–production – Ensure accessibility for diverse survivor groups