An agency in British Columbia is seeking proposals for a digital plan submission and review software solution designed to integrate seamlessly with its existing permit workflow system. The primary objectives are to enhance document security and revision tracking, reduce turnaround times, minimize physical storage and printing costs, and improve two-way communication between applicants and staff. The system should enable convenient online submissions and support collaboration by facilitating referrals to internal departments, tracking and sharing review comments, and providing an intuitive interface for feedback.

Required features for the solution include robust ongoing support and maintenance, a clear strategy for updates and patches, and the ability to manage multiple environments, such as test and production. Security features must encompass role-based access with multi-tiered permissions, concurrent editing capabilities, and hosting within Canadian cloud data centres. The software should offer customization options for workflows, fields, email templates, and allow branding for the public-facing portal. Integration capabilities are critical, including seamless API or webservice connectivity with existing systems like Tempest and synchronization with established workflow stages.

This opportunity is ideal for vendors with proven experience in digital document management and workflow integration, particularly in government or permitting environments.