A Michigan consortium is seeking a vendor to provide a scalable, cloud-based digital menu planning software system to modernize and streamline food service operations across its K–12 school districts. The primary goal is to enhance nutrition services by supporting compliance with nutritional standards, driving operational efficiency, increasing transparency, and enabling data-driven decision-making for district administrators.

The desired software must be both scalable and flexible to accommodate large districts as well as smaller, single-site schools. Key requirements include secure user authentication, role-based system access, and comprehensive customization to reflect local wellness policies and preferences. The system should feature robust reporting capabilities, allowing administrators to export data in formats suitable for compliance and board reporting (PDF, Excel, CSV). The preferred solution is a vendor-hosted SaaS model with a 99.9% uptime service level guarantee and an implemented disaster recovery plan.

Additionally, the selected vendor must provide onboarding training as well as ongoing technical support via phone, email, and live chat. Accessibility, system security, and reliable support are essential to ensure seamless adoption and long-term usability for Michigan school districts.