(1) Vendor needs to provide digital governance platform. • This system secures digital framework that establishes and verifies the identity of individuals electronically. • Enables citizens to authenticate themselves online using digital credentials, facilitating access to various government and private services without the need for physical documentation. • Online Service Delivery with Token Generation and File Tracking: This is a digital governance model that enables citizens to access public services through a web and mobile platform, while ensuring efficient queue management and full transparency over the movement and status of their applications or files within a government office. • Public Participation Platform: This is a digital tool or system that enables citizens to actively engage in the governance process by providing feedback, suggestions, opinions, complaints, or participating in policy discussions, planning, and decision–making. • Real–Time Governance Dashboard: A Real–Time Governance Dashboard is a centralized digital platform that provides local government officials and administrators with live, consolidated data and key performance indicators (KPIs) related to various municipal functions and service delivery. • GIS–Based Urban Information System: A GIS–Based Urban Information System is a geographic information system (GIS) designed to collect, manage, analyze, and visualize spatial and non spatial data related to urban areas. • Messaging & Notification System: A Messaging & Notification System is a digital communication platform designed to send timely and targeted messages, alerts, and updates to citizens, government employees, and stakeholders via multiple channels such as SMS, email, mobile app notifications, and web alerts. • Document/Data Management System: A Document/Data Management System is a digital platform designed to store, organize, secure, and manage documents and data throughout their lifecycle. It enables local governments to handle