(1) Vendor needs to provide digital engagement SaaS maintenance and support service. – Provide MetroQuest Digital Engagement Annual Licenses, ongoing maintenance, and support services to ensure the software remains functional, secure and up to date. – MetroQuest Annual License provides access to cloud–based public engagement platform that enables the creation of interactive, customizable surveys for transportation planning. – Perform all installation, initial setup, and configuration tasks required to deliver a final product that has been piloted, tested and is fully functional for agency users. – Provide standard product maintenance and support services included with the standard license such as annual updates, patches and fixes needed to improve functionality and keep the software in working order. – Provide access to the MetroQuest public engagement platform via secure cloud hosting. – Licenses must include access credentials, along with onboarding materials provided at the time of. – Provide standard functional and system user training along with comprehensive documentation, including methods of delivery. – Create and provide curriculum for training sessions. (2) All the questions must be submitted no later than December 19, 2025. (3) The contract period will be for one year.