The City of Somerville, Massachusetts is seeking an enterprise-level digital document accessibility solution for its public-facing documents published on city websites. The intended solution must provide automated accessibility remediation, support for multilingual access, and enhanced usability to comply with relevant accessibility standards. The technology should automatically convert both existing and newly published PDF documents into compliant and accessible formats such as HTML, while preserving original source documents and ensuring accessible alternatives are readily available.

Key requirements include searchable document content, interactive tools for user-friendly engagement, and the capability for automated document translation into multiple languages. The solution should also offer optional live or on-demand user assistance for those who require additional support accessing documents. Emphasis is placed on user-centric design prioritizing clarity and ease of access. Integration with existing city websites, content management systems, and document repositories is essential. The scope covers deployment, configuration, and ongoing automated accessibility conversion of documents for a two-year contract period.