An organization is seeking a comprehensive detection and response solution that ensures 24/7 accessibility to students. The required solution may be an online resource or client-based software that necessitates installation on user devices for optimal functionality. Unlike standard web-based platforms, the software must provide a unique user interface distinct from an industry-standard browser.

The solution should deliver integration capabilities with existing Endpoint Detection and Response (EDR) platforms such as Microsoft Defender and CrowdStrike. It must offer extensive protection across various systems and platforms, including Windows, macOS, Linux, as well as SaaS/IaaS environments. Additionally, the ability to identify threats within productivity suites like Microsoft 365 and Google Workspace is essential. Toll-free phone support is also required for user assistance.