Customer Relationship Management System
Overview
Settle Signals
Market intelligence for public sector sales teams
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SUMMARY
KEY REQUIREMENTS
TIMELINE
Issue Date: August 10th, 2026
Inquiries Deadline: August 24th, 2026
Last Date for Addendum Issuance: August 31st, 2026
Closing Date & Time: September 11th, 2026 – 1400 hours PST
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Justice Institute Of British Columbia
DESCRIPTION
The agency is seeking information from the marketplace regarding available products, services, solutions, implementation approaches, and supplier capabilities for a business-to-business customer relationship management (CRM) system. The desired solution should support operational, administrative, reporting, and relationship management requirements associated with the agency’s contract activities.
The CRM system should provide end-to-end management of business opportunities, from initial inquiry and qualification through proposals, approvals, contracting, delivery, follow-up, and business process automation. Core capabilities include configurable workflows, notifications, tasks, approvals, client and relationship management, opportunity management, quote and proposal management, contract and agreement management, reporting and analytics, financial tracking, and administrative activity management.
The solution should be secure, scalable, accessible, and sustainable, supporting enterprise-wide activities and integration with institutional systems and technologies. The agency also seeks a collaborative implementation approach involving phased deployment, organizational engagement and readiness, knowledge transfer, and long-term operational sustainability. Questions must be submitted no later than August 24, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 11, 2026. Questions must be submitted by August 24, 2026.
- Who issued this RFP?
- It was issued by Justice Institute Of British Columbia. The work is located in British Columbia, Canada.
- Who is a good fit for this opportunity?
- CRM software providers with enterprise business-to-business relationship management solutions
- Firms experienced in opportunity, proposal, contract, workflow, reporting, and financial tracking systems
- System integrators capable of connecting CRM platforms with institutional technologies
- Implementation partners experienced in phased deployment, organizational readiness, and knowledge transfer
- Providers with strong capabilities in secure, scalable, accessible, and sustainable enterprise platforms
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.