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Customer Information System

Overview


Business Systems (ERP, CRM & POS)
Ontario, CanadaPosted: September 16, 2026Deadline: September 23, 2026

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SUMMARY


ERTH Power seeks a modern Customer Information System to support utility customer service, billing, metering, financial, and related processes. The engagement includes implementation, migration, integration, training, deployment, and ongoing support.

KEY REQUIREMENTS


TIMELINE


Bid Closing Date: October 23rd, 2026 at 2:00 PM (EDT).

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Erth Power Corporation

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


ERTH Power is seeking a vendor to supply, implement, integrate, and provide ongoing support for a modern Customer Information System (CIS). The solution will support customer service, billing, metering, financial, and related utility processes.

The system should provide strong integration capabilities, modern application programming interfaces, data management, reporting functionality, and a platform capable of supporting future business, regulatory, and technology requirements. Implementation services are expected to include data conversion and migration, system integrations, testing, training, deployment, and post-implementation support.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 23, 2026.
Who issued this RFP?
It was issued by Erth Power Corporation. The work is located in Ontario, Canada.
Who is a good fit for this opportunity?
  • Customer information system and utility software provider
  • Experience supporting electric or other regulated utility operations
  • Expertise in billing, metering, financial systems, and customer service platforms
  • Proven capabilities in data migration, systems integration, APIs, testing, and deployment
  • Strong post-implementation support and training services

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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