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Customer Information and CRM Modernization System

Overview


Business Systems (ERP, CRM & POS)
Winnipeg, Manitoba, CanadaPosted: May 29th, 2026Deadline: June 25th, 2026

Fit Score


Settle Intelligence

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SUMMARY


Manitoba seeks a vendor to modernize its customer information and CRM system, serving as the central platform for billing and engagement, with a five-year contract term.

KEY REQUIREMENTS


CONTRACT DURATION


60 months

TIMELINE


Publication Date: May 28th, 2026

Question Acceptance Deadline: June 19th, 2026

Closing Date: June 25th, 2026

QUESTION DEADLINE


June 19th, 2026

Issuing Agency


Manitoba Hydro

Organization overview and procurement intelligence available on paid plans.

DESCRIPTION


The contracting authority in Manitoba, Canada is seeking a vendor to provide a modern, scalable, and secure customer information and customer relationship management (CRM) modernization system. This platform will serve as the core system of record for both customer billing and engagement, supporting day-to-day operations as well as future business needs.

All inquiries and questions related to the RFP must be submitted no later than June 19, 2026. The anticipated contract duration is five years, allowing the selected vendor to support implementation, integration, and ongoing operation of the new system.

This opportunity is for companies specializing in robust CRM and customer information systems capable of supporting large-scale modernization efforts in a secure and reliable manner.

Source attribution

This Settle Intelligence analysis is based on the issuing organization’s RFP listing.

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