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Customer Identity Verification and Credit Check Solution

Overview


Software, Web & Mobile Development
Salt Lake City, Utah, United StatesPosted: May 29th, 2026Deadline: June 18th, 2026

Fit Score


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SUMMARY


RFP for a SaaS solution to provide customer identity verification, credit checks, and integration with enQuesta 6, emphasizing security and incident response requirements.

KEY REQUIREMENTS


CONTRACT DURATION


120 months

TIMELINE


The contract term is from the effective date through February 19th, 2034.

Issuing Agency


Salt Lake City Corporation

Organization overview and procurement intelligence available on paid plans.

DESCRIPTION


This RFP seeks a vendor to provide a customer identity verification and credit check software solution utilizing a Software-as-a-Service (SaaS) model. Interested vendors must present a high-level narrative that details the core functionalities and distinct advantages of their proposed solution.

Vendors should detail network and bandwidth requirements, and ensure the SaaS solution employs end-to-end encryption with 256-bit encryption standards, as well as SHA-3 hashing (224, 256, 384, 512) for password security. The response should include an explanation of incident and breach detection processes, notification protocols, insurance coverage, and approaches to incident remediation. Experience with interface management and seamless integration into the enQuesta 6 customer information system is required, together with a detailed implementation timeline, software maintenance and support strategy, API integration approach, and description of the software development lifecycle. Information on secure coding practices and the company’s Cyber Security Incident Response Program must also be included.

Questions regarding the RFP must be submitted by June 9, 2026. Vendors are expected to demonstrate robust technical, security, and integration capabilities to meet comprehensive customer identity and credit verification needs.

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Frequently asked questions

When is the submission deadline?
Submissions are due June 18, 2026.
Who issued this RFP?
It was issued by Salt Lake City Corporation. The work is located in Salt Lake City, Utah, United States.
Who is a good fit for this opportunity?
  • Proven experience delivering SaaS identity verification and credit check solutions
  • Strong capabilities integrating with enQuesta 6 or similar customer information systems
  • Advanced security and encryption standards expertise
  • Documented software development lifecycle and secure coding practices
  • Experience supporting public or utility sector clients

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