The state of Ohio is seeking a qualified software development vendor to design, develop, test, and implement a custom Windows-based CRM application. The scope of work includes comprehensive services ranging from initial requirements gathering and analysis to software architecture, development, and potential delivery of a companion app solution.

Key responsibilities for the selected vendor include system integration with existing platforms, robust testing at multiple stages (unit, integration, and user acceptance), complete deployment and go-live assistance, as well as post-launch maintenance and ongoing support. The custom CRM must feature role-based access control, user registration and authentication, advanced reporting and analytics, and API integrations such as payment gateways and federal systems.

The solution is expected to offer a responsive design, ensuring seamless accessibility across desktop, mobile, and tablet devices. This opportunity is ideal for vendors with proven expertise in custom CRM development, integration, and support services.