Vendor needs to provide Custom CRM Software Development Service– Software development vendors to design, develop, test, and deliver a Windows based application, with a possible app solution• The selected vendor will be responsible for– Design– Software architecture and development– Integration with existing systems – Testing (unit, integration, user acceptance)– Deployment and go–live support– Post–launch maintenance and support– Requirements gathering and analysis• Key Features and Functional Requirements– Role–based access control– User registration and authentication– Reporting and analytics– API integrations (e.g., payment gateway, CRM, Federal VA)– Responsive design (desktop, mobile, tablet