Vendor needs to provide crisis communications consultant services. – Provide on–call crisis communications consultant services (herein noted as “Consultant”) on an as–needed basis to assist the agency in preparing for, managing, and responding to crises that may impact public trust, community relations, and agency operations– Services: • Crisis Planning and Preparedness– Develop and/or refine a crisis communications plan– Provide media training for agency leadership and staff– Establish communication protocols for various crisis scenarios • Crisis Response Support– Serve as an on–call advisor for urgent communications needs– Draft press releases, media statements, FAQs, and talking points– Advise on messaging for social media, website, and other digital platforms– Provide guidance on media relations and press inquiries • Reputation Management and Recovery– Recommend long–term strategies following crisis events– Assist in monitoring public sentiment and media coverage