Connect Smart Platform Operations and Management
Overview
Fit Score
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Solicitation Open Date: June 26th, 2026
Deadline for Submission of Questions: July 2nd, 2026
TxDOT Response to Questions: July 9th, 2026
Solicitation Close Date: July 20th, 2026
Tentative Date for Contract Award: July 28th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Texas Department Of Transportation
DESCRIPTION
The selected vendor will be responsible for the continued operation and management of the Houston Connect Smart platform, an advanced mobility technology that integrates Transportation Systems Management and Operations (TSMO), Active Demand Management (ADM), and behavior change initiatives with multi-modal demand and mobility management. The ConnectSmart program delivers an integrated model technology platform that aids in dispersing mobility demand across time, space, and mode by providing a variety of mobility options to the public.
Core responsibilities include supporting and enhancing the Connect Smart mobile app (available for iOS and Android), ensuring its backend system’s operation, and implementing software or code upgrades as necessary. The platform includes features such as multimodal trip planning with turn-by-turn navigation, carpooling, ride-hailing, walking, biking, integrated payment and wallet systems, unified fare collection, and incentive-based options to encourage use of less congested transport modes. Payments for various transportation services—including parking—can be facilitated through virtual coins or a points-based system.
Additionally, the vendor will deliver comprehensive marketing services for the ConnectSmart program. This includes promotion of app features, version releases, and the development and execution of campaigns for outreach, recruitment, and public awareness. The goal is to increase engagement and information dissemination to the community, supporting behavior change and improved transportation utilization.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due July 20, 2026. Questions must be submitted by July 2, 2026.
- Who issued this RFP?
- It was issued by Texas Department Of Transportation. The work is located in Houston, Texas, United States.
- Who is a good fit for this opportunity?
- Proven experience in operating and managing large-scale transportation or mobility technology platforms
- Expertise in mobile app (iOS and Android) development, integration, and ongoing support
- Strong marketing capabilities for public sector or technology programs
- Background in multi-modal transportation systems and integrated payment solutions
- Experience executing public outreach and engagement campaigns
- Presence or ability to operate in the Houston, Texas metropolitan area
Analysis generated by Settle AI from the source RFP.
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