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Configuration Management Software

Overview


Software, Web & Mobile Development
Michigan City, Indiana, United States; Chesterton, Indiana, United StatesPosted: July 1st, 2026Deadline: August 6th, 2026

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SUMMARY


Indiana seeks a comprehensive configuration management software solution with integrated ticketing, document governance, and asset tracking features to enhance information management and operational efficiency.

KEY REQUIREMENTS


CONTRACT DURATION


60 months

TIMELINE


Pre-proposal meeting: July 9th, 2026

Question submission deadline: July 21st, 2026

Proposal submission deadline: August 6th, 2026

Board review and approval: October 5th, 2026

Anticipated notice to proceed: October 12th, 2026

Software implementation date: December 1st, 2026

QUESTION DEADLINE


July 21st, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Northern Indiana Commuter Transportation District

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The organization seeks a vendor to provide, configure, and install a comprehensive configuration management software system with integrated ticket management. The solution must enhance information accuracy and governance by automating classification and enforcing organizational policies and controls. It should enable users to identify responsible parties, locate information, and understand relationships between items for improved business decision-making.

Key software capabilities include contextual search, retrieval, viewing, and printing of documents and records; change management with impact analysis; seamless integration with configuration management and asset tracking processes; and user-customizable dashboards. The system must enable both internal and external parties to requisition documents, track certificates and support agreements with proactive notifications, and facilitate peer-to-peer relationships between physical assets. Simple, efficient search functionality is required, mirroring Google-like experiences.

The software must also be capable of tracking project segments such as Positive Train Control (PTC) installations, managing assets, capturing requirements linked to infrastructure assets, and importing configuration items (CIs) from supplier systems. Additional requirements include the ability to view data across various baselines, create customizable reports, and support API automation distinct from user-generated tickets. A pre-bid meeting is scheduled and vendors are required to submit questions by the specified deadline.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 6, 2026. Questions must be submitted by July 21, 2026.
Who issued this RFP?
It was issued by Northern Indiana Commuter Transportation District. The work is located in Michigan City, Indiana, United States; Chesterton, Indiana, United States.
Who is a good fit for this opportunity?
  • Proven experience implementing enterprise configuration management solutions
  • Expertise integrating software with asset tracking and ticket management systems
  • Ability to provide robust support, training, and documentation
  • Familiarity with regulatory compliance and information governance
  • Track record of successful engagements with public sector or transportation organizations

Analysis generated by Settle AI from the source RFP.

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    Configuration Management Software (Due August 6, 2026) | Settle RFP Hunter