A Virginia agency is seeking a vendor to provide the procurement and implementation of a modern, cloud-based Computerized Maintenance Management System (CMMS) tailored for water and wastewater asset management. The selected system should be highly configurable and capable of efficiently managing the full lifecycle of diverse water and wastewater assets. Modernization of existing processes is a core objective, with an emphasis on addressing current technological and business risks, optimizing funding utilization, and enhancing customer service through robust data access and comprehensive reporting.

The solution must be delivered as a Software as a Service (SaaS) product and integrate seamlessly with existing agency systems. The provider will support easy migration of legacy data into the new platform, and the system should leverage as many out-of-the-box processes as possible to maximize built-in capabilities. Advanced security measures, such as data encryption, granular user access controls, and comprehensive audit logging, are required.

Ongoing technical support, system maintenance, and software upgrades will be essential throughout the five-year contract period. The aim is to select a partner who can deliver a secure, scalable, and user-friendly CMMS that enables improved decision-making and more effective service to citizens.