Computer Aided Dispatch and Records Management System
Location:
California, United States
Posted on:
Deadline:
Summary:
RFI seeking solutions for a Computer Aided Dispatch and Records Management System supporting multi-agency dispatch, real-time updates, and robust field integration.
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The organization is seeking information from vendors regarding a Computer Aided Dispatch (CAD) and Records Management System (RMS). The solution must support multi-agency or regional dispatch environments, offer real-time incident tracking and unit status updates, and integrate with Geographical Information Systems (GIS), Automatic Vehicle Location (AVL), and 911 call-taking systems.
The proposed system should facilitate integration with mobile data terminals and other field devices, manage user authentication and role-based access, and include mobile applications for field personnel to update records and receive dispatch information in real time. Vendors should detail the core features of their CAD and RMS solution as part of their response.
Best-fit vendors:
• Proven experience delivering CAD and RMS solutions for public safety agencies
• Expertise with GIS, AVL, and mobile device integration
• Ability to support multi-agency, regional, and real-time operational environments
• Strong portfolio of secure, role-based access systems
• Presence in or capacity to serve California organizations
