Vendor needs to provide comprehensive permitting and plan review software.– The software platform should reduce manual processes and increase productivity, reduce redundancy, provide improved customer service, reduce paper and paper–oriented processes, improve integration between applications and other systems, take advantage of new technology (specifically mobile capabilities), and allow citizens, contractors, and business owners the ability to interact efficiently through the application and permit process– The successful firm will be able to migrate historical and legacy data from the current vendor to a platform that takes advantage of newer technologies to support customer service internally and externally, mobile applications, and simplified back–office management• Technical Requirements– The software must be able to integrate with ERP with the ability to post and handle payment receipts– The software must be able to be integrated with ArcGIS Online.– Ability to migrate from the PermitEyes platform with historical information of past permits/applications, linking to the property address and/or Map/Block/Lot.– Provide audit tracking for user auditing and workflow.– Provide notification when an application or permit has been updated by staff or an outside party or when new information has been received.– Applications/permits should be gated to ensure all information has been submitted prior to hitting the “submit” button.– Include user manuals/training videos for succession planning– Be cloud–based.– Be mobile–responsive for field inspectors and users to include the ability to work offline when in areas with no service.– Allow real time inspection results to be publicly available to all users including notification via email to the permit holder