A California-based agency is seeking a qualified vendor to deliver a comprehensive assessment and strategy service for its existing Enterprise Resource Planning (ERP) system. The selected consultant will be responsible for conducting an in-depth evaluation of the current ERP environment, including associated business processes and all relevant documentation, such as budgets, licensing agreements, support contracts, and integration diagrams.

Key project activities include detailed business process mapping and best practice analysis, with a focus on identifying inefficiencies, manual workarounds, data entry duplication, and the use of supplemental 'shadow systems' such as spreadsheets, proprietary databases, and external SaaS tools. The engagement requires a thorough inventory and cataloging of all shadow systems currently being utilized by agency staff.

The scope also encompasses the design of optimized, streamlined processes for all core functional areas, supported by viability analysis and initial market-based cost estimates for proposed solutions. Vendors must submit questions regarding this RFP no later than February 24, 2026.