Comprehensive Cloud-Based Ticketing and Event Management Platform
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
August 3rd, 2026: RFP notice published.
August 19th, 2026: Deadline for clarifying questions.
September 9th, 2026: Deadline to publish answers to questions.
September 23rd, 2026: Deadline for proposal submissions.
October, 2026: Virtual demonstrations.
November, 2026: Vendor selection and notification.
February 1st, 2027: Goal date for contract to be in effect.
Spring, 2027: Implementation planning.
July 1st, 2027: Go-live date.
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Minnesota State University, Mankato
DESCRIPTION
The agency seeks a comprehensive, cloud-based ticketing and event management platform delivered as a Software as a Service solution. The platform should provide a user-friendly purchasing experience, mobile and digital ticketing, ticket transfer capabilities, integration with existing university authentication and payment systems, and flexible event management across multiple venues and departments.
The solution should support at least eight venues with multiple configurations, departmental parent and child pages, recurring events, reserved seating, general admission, and season ticket functionality. It should provide a mobile-responsive interface, compatibility with major browsers, ADA/WCAG accessibility compliance, university branding, vanity URLs, and a scalable multi-department, multi-venue architecture.
Required ticketing capabilities include mobile and digital ticket delivery, administrator and user ticket transfers, customizable electronic ticket designs, guest checkout, QR code and barcode scanning, and compatibility with institutionally owned scanners and personal devices. Payment functionality should integrate with Authorize.net or an equivalent processor, support Apple Pay, Google Pay, Venmo, and contactless payments, and allow separate departmental settlements and deposits. Robust reporting, analytics, marketing tools, customized reporting, and future scalability for anticipated event growth beginning in 2029 are also required.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 23, 2026. Questions must be submitted by August 19, 2026.
- Who issued this RFP?
- It was issued by Minnesota State University, Mankato. The work is located in Mankato, Minnesota, United States.
- Who is a good fit for this opportunity?
- Established provider of cloud-based ticketing and event management platforms
- Experience serving universities or other multi-venue, multi-department organizations
- Proven capabilities in mobile ticketing, digital ticket transfer, reserved seating, and event scanning
- Expertise integrating payment processors, digital wallets, authentication systems, and departmental settlements
- Demonstrated compliance with ADA/WCAG accessibility and major browser compatibility requirements
- Strong reporting, analytics, marketing, implementation, and platform scalability capabilities
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.