The organization is seeking a vendor to provide a competency management system. The desired platform must enforce robust role-based access control to ensure users only have permissions aligned with their assigned roles. The system should comply with strict service level agreements, including maintaining a minimum of 99.9% uptime for operational excellence.

Key solution requirements include supporting competency models with multiple levels of progression, specifically utilizing a tiered skills acquisition model. Managers and directors need the ability to review competency distributions within their units or service lines and identify skills gaps. The system should indefinitely retain historical competency records for inactive employees.

Furthermore, the platform must enable both one-way and two-way data exchanges with external systems for seamless integration. The initial contract term for the selected provider is one year.