A municipality in Colorado is seeking a vendor to supply a configurable Software as a Service (SAAS) community development software system. This platform must support end-to-end municipal functions including development review, permit issuance, fee collection, inspections, historical record keeping, contractor licensing, and comprehensive document management. The solution should provide an integrated public portal and feature a user-friendly interface designed to streamline both staff and applicant experiences.

The required system must comply with contemporary security practices suitable for government applications, meeting standards such as PCI-DSS, WCAG, SOC, and supporting TLS 1.2 or higher. High availability (99.9% uptime, 24/7) and prompt issue resolution are essential. Other key features include robust document management with enforceable retention, migration support from existing TRAKiT data, and modules for planning, permitting, and cash receipting tailored to agency-specific workflows. The platform should facilitate online payments, manage taxes and development credits for other departments or agencies, and offer customizable workflow applications and reporting for all modules.

Additionally, the selected vendor will be responsible for training staff, assisting with testing and implementation, and ensuring seamless integration of calendar, contact, and process management to enhance efficiency and maintain regulatory compliance.