An Arizona agency is seeking a vendor to provide a comprehensive communications platform that integrates website and mobile app design, development, and maintenance with advanced mass communication capabilities. The desired solution must facilitate simultaneous communication with families, staff, and the broader community across multiple channels, while maintaining full ADA compliance and offering reliable, failsafe technology.

The platform should include a user-friendly, flexible drag-and-drop content management interface, built-in approval workflows, seamless synchronization with the agency’s Student Information System, and ongoing training and technical support for agency staff. It must support multilingual content display (including English and Spanish) and offer robust accessibility for users with varying technical skills.

Additional requirements include mass voice messaging (robocalls), direct text messaging without opt-in, support for language and communication preferences, and comprehensive two-way messaging features. The platform should enable communication with groups outside the Student Information System, without obligating users to download third-party applications, and offer the capability to host, accept, and post live-streamed events.