Commercial Mass Text Messaging Subscription Service
Location:
Texas, United States
Posted on:
Deadline:
Summary:
Texas agency seeks a commercial mass text messaging platform to improve communication with soldiers and families, including 600,000 credits and dedicated account support.
Get full access to this RFP
Download the full RFP document and use Settle's AI to analyze requirements, estimate budget, and draft winning responses in minutes.
A Texas agency is seeking a commercial, subscription-based mass text messaging service to enhance communication with soldiers and their families. The chosen platform will support direct and instant outreach concerning community events, family readiness group (FRG) activities, and other non-operational notifications. This initiative aims to replace traditional communication methods and foster increased engagement and morale within the community.
The required solution includes a pre-paid bundle of 600,000 message credits provided at the outset of the contract period, with support for both SMS (text) and MMS (multimedia) messaging. The service must utilize a dedicated, high-volume, A2P 10DLC registered phone number to maximize deliverability. Dedicated onboarding and user training for government personnel, as well as an assigned account manager to deliver ongoing customer and technical support, are essential components. The contract duration is one year.
