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Commercial Airline and Charter Air Strategic Partner Services

Overview


Hospitality, Food Service & Travel
Bloomington, Indiana, United StatesPosted: June 27th, 2026Deadline: July 30th, 2026

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SUMMARY


The university is seeking a commercial airline and charter air strategic partner to provide comprehensive travel services, network access, and collaborative marketing and sponsorship initiatives.

KEY REQUIREMENTS


CONTRACT DURATION


60 months

TIMELINE


Request for Proposal issued: June 26th, 2026

Participants' questions due: July 9th, 2026

Response to questions provided: July 15th, 2026

Proposals due: July 30th, 2026

QUESTION DEADLINE


July 9th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Indiana University

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DESCRIPTION


The university seeks a strategic partner to provide commercial airline and charter air services for domestic and international business travel. The selected vendor must offer competitive airfare pricing and flexible fare rules that accommodate changes and cancellations according to university travel requirements. Broad network coverage is essential, with convenient routes from key university travel hubs—including regional airports—and special attention to destinations at fellow Big Ten university locations.

The partner should ensure a seamless and user-friendly booking experience integrated with the university’s travel management systems and agencies. Comprehensive account management support, including a dedicated primary contact for resolving issues and program optimization, is required. Additional traveler benefits such as seat upgrades, priority boarding, baggage allowances, and loyalty program incentives are encouraged when available. Group travel coordination for academic programs, student groups, and university-sponsored events must be supported, along with 24/7 customer assistance for disruptions and rebooking.

The agreement will include a sponsorship package associated with Strategic Airline Partner status, which may entail financial or in-kind contributions. The selected airline partner will receive branding and visibility through university-approved channels, including events, digital platforms, and campus initiatives. Collaboration on co-branded marketing campaigns to promote the partnership within the university community is expected.

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Frequently asked questions


When is the submission deadline?
Submissions are due July 30, 2026. Questions must be submitted by July 9, 2026.
Who issued this RFP?
It was issued by Indiana University. The work is located in Bloomington, Indiana, United States.
Who is a good fit for this opportunity?
  • Major commercial airline or charter air operator with broad domestic and international network
  • Experience partnering with higher education institutions
  • Ability to integrate travel booking systems with university platforms
  • Strong customer service and account management capabilities
  • Experience with group travel coordination and loyalty program administration

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    Commercial Airline and Charter Air Strategic Partner Services (Due July 30, 2026) | Settle RFP Hunter