The selected vendor will provide comprehensive COBRA administration and compliance services, ensuring notifications are sent via first class mail with proof of mailing to employees newly eligible under covered benefit plans. Responsibilities include sending qualifying event notifications, initial eligibility notifications, update notifications to covered employees and beneficiaries as required by legislative amendments, and termination notifications upon non-payment or completion of COBRA terms.

The provider will handle billing, premium collection, and remittance processes, retaining any administrative fees added to insurer premiums. The vendor must maintain thorough computer and physical records of all notices, manage a database of all qualified beneficiaries and associated communications, and incorporate all pertinent data reported by the plan sponsor. Additionally, confirmation reports of all administrative activities must be furnished regularly to the plan sponsor.