Cloud-Hosted Marina Management Software
Location:
Missouri, United States
Posted on:
Deadline:
Summary:
A one-year contract opportunity for providing a secure, cloud-based marina management software platform with booking, billing, POS, and customer management features for marina operations in Missouri.
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The project seeks a vendor to provide a cloud-hosted marina management software solution. Key functionalities must include automated space assignment, comprehensive waitlist management, and support for seasonal, transient, daily, and long-term rentals. The software should offer real-time availability and capacity tracking, an online booking portal for customers, and integrated email and SMS confirmations with automated reminders.
Additional requirements include auto-billing for recurring services, integrated customer-accessible online boat slip contracts with unique online signature capabilities, and annual contract renewal processes. Payment processing must be secure and facilitated via validated payment processors that use tokenization and hosted payment pages. The solution should also feature on-site or mobile POS support for fuel, retail, and services, customer relationship management tools, reporting and dashboards, and grant customers mobile access to their reservations and billing. The initial contract term will be for one year.
Best-fit vendors:
• Proven experience in deploying marina or facility management SaaS solutions
• Expertise with real-time booking, POS, and payment processing integrations
• Ability to deliver user-friendly portals and customer CRM tools
• Familiarity with secure online signature and contract management systems
• Demonstrated implementation for public or municipal clients
